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RETURNS & REFUNDS

RETURNS AND REFUND

  • All products are pre-checked for quality and defects before they are shipped. In spite of our best efforts, if you find the product delivered is damaged kindly email the customer care for Return procedure within 24hours of delivery. The decision to accept returns rests solely with the Fasmart Team.
  • Once the products are shipped no returns will be accepted unless the above mentioned details stand true.
  • If the product is disliked by the customer it is not eligible for exchange.
  • The photos of all products are taken under neutral lighting conditions, and we make the best possible effort to reproduce the exact color. Sometimes the colors may look different due to the temperature of your monitor and/or device settings.
  • Please ensure that products are returned in original condition and packaging in order to get your full credit. Kindly note that this is a non-negotiable policy.
  • Once the Fasmart team decides to accept the request, It shall take a week’s time to refund or exchange.
  • Lastly, the exchange facility shall only be provided once and for all. Repetitive exchange request shall not be entertained.

PAYMENT POLICY

Our Payment gateways offer complete security in your payment transactions. Customers can pay through any of the cards that are accepted by the gateways. Any partial or full refunds in case of unavailability of the product will be credited back to the respective accounts through which we have received payments.

The price of the product mentioned in the website is final and we do not offer discounts of any nature

Fasmart is is not responsible if any form of fraud occurs while you are making payments as all transactions are done on the respective payment gateway partner ’s website. However we do promise you to help in whatever way possible in case you are facing difficulty while making payments.

Cash on delivery option is currently not available on our website.